Unapproved renewal of domain

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  sundaze28 · Member · Jan 31, 2019 at 10:05 am

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  Hi,
  There has been an unapproved/unauthorised upgrade of https://temporaryrgbastudios.com/. I had deleted all my card details and yet I am now being billed INR 9,600/- which is not even showing up in my billing history, neither can I see an option for cancelling the auto renewal process. I had received emails regarding upgrades and adding missing card information and I misunderstood the fact that a domain can be renewed without card details. Please update and process a refund of the INR 9,600/- as I am no longer interested in keeping that domain.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 31, 2019 at 10:08 am

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  Let’s wait for a Staff member to help you.

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  supernovia · Staff · Jan 31, 2019 at 6:30 pm

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  Hi, can you log out and log in as user rgbas? That’s the account the upgrades are under. From there, go to http://wordpress.com/help/contact and let our staff know you’d like this cancelled.