Unauthorised

• 

  sueparnell · Member · Feb 17, 2022 at 3:33 pm

  • Copy link
  • Add topic to favorites

  help

  I don’t have a site linked to this WordPress.com account

• 

  sueparnell · Member · Feb 17, 2022 at 3:35 pm

  • Copy link

  I have just cancelled my plan and deleted my free wordpress site. I now have an item in my basket which is unauthorised by me and the site will not allow me to empty/delete the item from the cart.

• 

  helper-heroponriki · Member · Feb 17, 2022 at 4:30 pm

  • Copy link

  Please do not create duplicate threads. I removed your other post and will answer you here.

  Can you provide a screenshot of your cart so we can see what you’re seeing here? If you’re not familiar on how to take a screenshot, this support document will help explain how to make one:

  Take a Screenshot

  Then, use a service like Snipboard.io to upload the screenshot and then share the image link from that service here and we’ll take a closer look.

  Thanks!

• 

  amiteshg93 · Member · Feb 17, 2022 at 4:30 pm

  • Copy link

  Hi There,

  You can remove items from the cart as mentioned in the screenshot.

  https://prnt.sc/26xve4q

  Hope this help.

• 

  helper-heroponriki · Member · Feb 17, 2022 at 4:31 pm

  • Copy link

  @amiteshg93 – please note when answering threads that if it’s tagged modlook – those are flagged for staff to respond to when there’s a billing or other account related question. Thanks!