unauthorised payment!

• 

  isasantosfoundation · Member · Feb 25, 2020 at 4:56 pm

  • Copy link
  • Add topic to favorites

  can someone please contact me in regards to an unauthorised payment.

• 

  staff-blorbo · Staff · Feb 25, 2020 at 7:37 pm

  • Copy link

  Your WordPress.com Personal Plan for cleanfreesia.co.uk was renewed on January 29 since auto-renew was enabled on the plan.

  Typically, you can cancel and refund these via https://wordpress.com/me/purchases in accordance with our refund policy https://en.support.wordpress.com/manage-purchases/#refund-policy

  However, instead you initiated a chargeback dispute with your credit card provider: https://en.support.wordpress.com/payment/chargebacks/

  We can still issue a refund for this, but not while the chargeback dispute is active. Once you have canceled that dispute with your credit card provider, we’ll be happy to issue a refund.