unauthorised payment

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  debbyrezonateconz · Member · May 31, 2022 at 12:22 am

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  I have had a payment taken from my bank account on Sat 28th May, for NZD$110.70

  I do not recognise this payment, although I did have a blog site many years ago.

  The details quote:
  (12 digit no.) HTTPSWORDPRE (12 digit no.)

  I have logged into my WP accounts, and absolutely nothing shows as being invoiced.

  Please help.

  Thank you

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  debbyrezonateconz · Member · May 31, 2022 at 12:25 am

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  If it’s to do with the blog site, it may well be connected to “rezonate.co.nz” not as noted above.

  From what I can see I have no payment methods save, no invoices, no billing – something is not right here.

  Thank you .

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  staartmees · Member · May 31, 2022 at 4:05 am

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  You can check this yourself at https://wpchrg.wordpress.com/

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  kokkieh · Staff · Jun 1, 2022 at 5:38 am

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  Hi there,

  rezonate.co.nz isn’t registered or hosted through us, so it’s not related to that site.

  Please search for the transaction at the link @staartmees indicated above. From there you’ll also be able to contact our billing support team directly for more help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.