unauthorised transaction

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  vmawl147 · Member · Mar 18, 2023 at 10:50 am

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  Hi,
  I have not authorise a transaction of Rs 13,800

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Mar 20, 2023 at 4:57 am

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  Hi there!

  It looks like your site had the WordPress.com Premium plan with automatic renewal turned on, so the plan was renewed automatically for another year. If you no longer need the site, please log into the WordPress.com account where the site is and follow the instructions here to cancel and get a refund.

  If you’re having trouble logging into the correct WordPress.com account, our account recovery team can help! Please locate the transaction ID for your most recent payment to WordPress.com (here’s how) and send that via the account recovery form here. Please do not post the transaction ID here in the forum.

  Our team will get back to you via email after you submit the account recovery form.

  Thanks!