Unauthorised. You may remove the customize_messenger_channel param to preview as front end.

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  katherinellewellyn · Member · May 23, 2018 at 5:33 am

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  I am trying to create a website and I am receiving this message when I try to customize my site!

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  joshron · Member · May 23, 2018 at 5:36 am

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  Hi katherinellewellyn,

  Please let us know the name of the website that you need help with so that we can accurately troubleshoot the problem.

  Thank you!

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  katherinellewellyn · Member · May 23, 2018 at 5:39 am

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  HI there, it is fingalgeneralstoreandcellars.com

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  katherinellewellyn · Member · May 23, 2018 at 6:14 am

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  Hi, are you there? I tried to customise a different theme and it said ‘Sorry, you are not allowed to edit theme options on this site.’

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  justjennifer · Member · May 23, 2018 at 6:26 am

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  Hello, it looks like fingalgeneralstoreandcellars.com is hosted at BlueHost and not here on WordPressdotcom. Have you tried to log in to your site’s WP Admin dashboard at http://fingalgeneralstoreandcellars.com/wp-admin/ ?

  Just to clarify, this support forum assists users of WordPressdotcom hosted sites and the guidance provided here may not be relevant to DIY WordPress.org sites hosted with an external hosting provider (e.g. Bluehost, GoDaddy, etc.). If you need help with a site using the open source WP (org) software you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of issue you are having. For more information on the differences: https://en.support.wordpress.com/com-vs-org/

  Cheers