unauthorized accesses

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  azalio12143169 · Member · Aug 28, 2021 at 10:37 am

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  Hi, I can’t access my account , it looks like an unauthorized person has changed my access information.
  Please advise

  Site: http://www.lifecabins.ca.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  soberbanda31 · Member · Aug 28, 2021 at 11:13 am

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  Hey @azalio12143169,

  Here is how can u recover access: https://wordpress.com/support/account-recovery/

  Hope it helps.

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  justjennifer · Member · Aug 28, 2021 at 11:27 am

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  Hi there, the information that @soberbanda31 provided is relevant only for a site or account here on WordPress.com.

  Your site lifecabins.ca is using the open source WordPress software, using iPage nameservers. For assistance with this issue, you’ll want to approach your hosting provider’s support directly. If they say this is a WordPress issue, head to the documentation and support forums at https://wordpress.org/support/

  Just to clarify WordPress.com is a service that hosts WordPress sites, powered by Automattic. WordPress.org is a community where people work on the open source WordPress software. It’s also where that software can be downloaded to be run on your own web server. You can read more about these differences at https://wordpress.org/support/article/wordpress-vs-wordpress-com/