Unauthorized billing

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  ajrealtyph · Member · May 15, 2022 at 1:21 am

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  I was recently charged for a purchase I cannot remember making. It was with reference no. [redacted]. The complete details that appeared on my credit card was [redacted]. It wasn’t billed to this account nor on my other one which has the handle ‘leftndwrite’. I don’t remember having any other account aside from these two.

  You may email me at either email address: (email visible only to moderators and staff) or (email visible only to moderators and staff).

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 15, 2022 at 6:57 am

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  Never post sensitive information as a Transaction ID on a public forum, unless you want other people to take over your site.
  A billing is never unauthorised as all purchase on the wordpress.com platform, are automatically set to Autorenew.
  If you don’t know what a charge is about, you can check it yourself at https://wpchrg.wordpress.com/

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  fstat · Staff · May 15, 2022 at 9:50 am

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  Hi there,

  This charge is related to propertybasketph.com, owned by the @propertybasketph account.

  If you want to keep using that site or cancel it and get a refund, you must first access it. If you don’t remember the login credentials, you can provide us with the transaction ID as proof of ownership, and we’ll help you access that account.

  Please send us the transaction ID through this form:

  https://wordpress.com/wp-login.php?action=recovery

  Please DO NOT POST any transaction details in this public forum. Use the form I linked above.