Unauthorized Billing

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  kristyann · Member · Oct 31, 2018 at 9:19 pm

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  Hello,

  I just received an unusual billing for a web site I no longer have.

  WordPress.com
  by Automattic, Inc
  Oct 31, 2018
  (redacted)

  Domain Registration with Privacy Protection(Update Card).

  Could some please contact me directly about this matter. I cannot seem to find any email to email you directly.

  The blog I need help with is: (visible only to logged in users)

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  yashitamittal · Member · Nov 1, 2018 at 7:13 am

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  Hi there!

  I have added modlook tag into the sidebar tags on this thread for Staff help.

  How do I get a Moderator/Staff reply to my question? 
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Please wait patiently for the staff’s help.

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  staartmees · Member · Nov 1, 2018 at 7:49 am

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  You can check that billing at https://wpchrg.wordpress.com/

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  staff-zinnia · Staff · Nov 1, 2018 at 2:55 pm

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  Hi –

  Thanks for getting in touch. I’ve had a look at the account and this was just a payment authorization that occurred when the card details were updated on your account. It is not an actual charge and you should be able to verify that with your card provider.