Unauthorized charge

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  wayneroyal · Member · Aug 9, 2019 at 12:11 pm

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  I want this reversed. I call concerning this and still have been charged

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  staartmees · Member · Aug 9, 2019 at 12:20 pm

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  Did you already check that charge at https://wpchrg.wordpress.com/?

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  kokkieh · Staff · Aug 9, 2019 at 1:39 pm

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  Hi there,

  The account you’re using to post here owns no sites or upgrades on WordPress.com, and we don’t have a credit card on file for you which we could have charged.

  For what site were you charged for an upgrade renewal?

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.