Unauthorized Charge

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  nataleephillipse · Member · Sep 14, 2021 at 9:38 pm

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  My CC was just charged for $79 which i did not authorize nor have any receipt or email reference on my account with this is for. I am seeking a refund immediately along with an explanation what this is for!

  I renewed my account earlier this year.

  Natalee

  Site: https://nataleephillips.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  storygenie5 · Member · Sep 14, 2021 at 9:43 pm

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  Hi, Natalee.

  I am replying to inform you that I will be escalating this thread to staff now.

  I hope that you have aa nice day.

  Best: storygenie5

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  staff-blorbo · Staff · Sep 14, 2021 at 9:52 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com