unauthorized charge

• 

  zachmcculley · Member · May 7, 2022 at 4:21 pm

  • Copy link
  • Add topic to favorites

  pay be back for the 300 dollars you stole from me May 7 2021 and May 7 2022

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staartmees · Member · May 7, 2022 at 5:06 pm

  • Copy link

  Wordpress.com never steals money as all wordpress.com plans are on autorenewal as clearly stated when you signed up.
  You probably can get a refund. Let’s wait till a Staff member is available.

• 

  staff-blorbo · Staff · May 7, 2022 at 6:06 pm

  • Copy link

  Hi there, I checked your account, but I don’t see any purchases, transactions, or billing activity.

  Perhaps you have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com