Unauthorized Charge
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Wordpress.com charged my card $318 yesterday. I did not authorize this. Who do I speak with to reverse this charge on my card?
The blog I need help with is: (visible only to logged in users)
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Hey @estatetrackers, you have a few active upgrades on this account. Can you go ahead and cancel anything you don’t need?
https://wordpress.com/me/purchasesAlso, if you’re still using the domain with another provider, please transfer it rather than canceling it. Here’s how:
https://wordpress.com/support/domains/transfer-domain-registration/If you keep the domain and refund the hosting right away, you’ll get $300 back and the domain will still work while you get it transferred. The year renewal will be transferred along with it.
If you no longer need the domain, the refund window is a bit tighter, so you’ll want to take care of that ASAP. We have more details here:
https://wordpress.com/support/refunds/ -
I no longer need the domain.
When I go to Purchases, it doesn’t load anything. It just sits there trying to load. Would I be able to do this through GoDaddy managed WordPress?
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Would I be able to do this through GoDaddy managed WordPress?
No, because GoDaddy’s managed hosting is a separate entity from the hosting here at WordPress.com where your purchases were made. It would be like trying to return something at Walmart when you purchased it at Target.
Pulling up your account I am showing you were able to request those cancellations and refunds between the time you posted and now. Please note it may take 7-10 days for the credit to show up in your bank account.
You can confirm those transactions were refunded here: https://wordpress.com/me/purchases/billing
You should be all set!
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