Unauthorized charge card charge ????

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  fshowker · Member · Feb 1, 2019 at 1:46 pm

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  Akismet just charged me $59 for something I did NOT order, for a ‘test’ blog in 2008. This is not only fraud, it’s a Felony.

  However, due to this dark pattern, there seems to be no way of contacting Akismet. I do have another web site, and I believe there’s a mistake on WordPress part, assigning the charge to the WRONG blog.

  The button said contact us, as did the ‘support’ button to contact Akismet . . . but both led me here to some forum. That’s called a Dark Pattern https://darkpatterns.org/

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Feb 1, 2019 at 2:06 pm

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  wait for a staff member who can help you.

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  gemmacevans · Member · Feb 1, 2019 at 2:32 pm

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  Hi fshowker,

  Please contact the Akismet support team using this form:

  Contact Us

  You can select I have a billing question. A member of staff can then look for the charge and follow up with you by email.

  Thanks!