Unauthorized Charge from Wpchrg.com

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  didwi51 · Member · Mar 27, 2015 at 3:45 am

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  Hello guys,

  Was received notif from my cc provider that I’m using $13 for Wpchrg.com with transaction id WPCHRG.COM877-273-3049

  I’m not using any paid service from wordpress yet, and the transaction wasn’t included here : https://wordpress.com/me/billing
  Could someone help me?

  Regards

  The blog I need help with is: (visible only to logged in users)

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  elzrjose · Member · Mar 27, 2015 at 6:57 am

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  Hi there!

  I have tagged this thread for a Staff follow-up so they can look into it. Please subscribe to this thread so you are notified when they reply and please be patient while waiting. Also, please provide the date of the charge so that Staff can narrow it down.

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  didwi51 · Member · Mar 27, 2015 at 8:22 am

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  Thanks elzrjose. Im already subscribe to this thread. Waiting response from Staffs :-)

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  shawnajroberts · Member · Mar 27, 2015 at 9:45 pm

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  Hi there! I’m going to move this thread private so that we can discuss the charge you’re seeing.

  Can you tell me the name on the card and the date the purchase went through?

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  shawnajroberts · Member · Mar 27, 2015 at 9:47 pm

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  Sorry, I meant that I’ll follow up with you via email as well. :D

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  gina083 · Member · Mar 30, 2015 at 5:19 am

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  Hey Shawnajroberts can you please help me with my refund.

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  shawnajroberts · Member · Mar 30, 2015 at 1:24 pm

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  @gina083 – I see that kokkieh has tagged your thread for staff attention. We work through threads from oldest to newest, so you’ll hear from us soon.

  https://en.forums.wordpress.com/topic/unauthorized-charge-from-wpchrgcom-2

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  didwi51 · Member · Apr 2, 2015 at 5:19 am

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  sorry for very long response. im working offshore n just got back into my base just nw. im already billed for it. where should i send my cc data?

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  didwi51 · Member · Apr 2, 2015 at 5:19 am

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  btw im not have any notifications into my email from this thread.

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  shawnajroberts · Member · Apr 2, 2015 at 4:35 pm

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  @didwi51 – Please do not send us your credit card information. Can you please check your email and respond to the private message I send you there?

  btw im not have any notifications into my email from this thread.

  To make sure you get emails from this thread, click on “Subscribe to Topic” in the sidebar:

  http://drp.mk/i/ypJ85H0WrQ

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  didwi51 · Member · Apr 6, 2015 at 8:13 am

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  i’ve already subscribe to this topic, but still not getting any notifications in my email

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  shawnajroberts · Member · Apr 6, 2015 at 9:01 pm

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  Can you confirm that the email address listed here is correct:

  https://wordpress.com/me/account

  That’s also that address that I sent the private email to. Try searching your inbox for ‘wordpress’ and see if an email from help@wordpress.com shows up.

  Alternatively, send an email to help@wordpress.com with a link to this thread and we’ll follow up with you about the charge.

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  didwi51 · Member · Apr 8, 2015 at 1:22 am

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  my deepest apologize shawnajroberts :(

  i totally forgot that i used my yahoomail for wordpress and i keep to check on my gmail instead.

  i’ve already reply from my yahoomail there. what should i do next?

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  didwi51 · Member · Apr 8, 2015 at 1:30 am

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  thanks, shawnajroberts
  sorry for my bad, i totally forgot that i used my yahoo mail for wordpress and i keep checking for my gmail instead. So what should i do for now?

  Thanks for your help

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  shawnajroberts · Member · Apr 8, 2015 at 3:53 pm

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  Glad you’ve found the correct inbox to look in. :)

  I’m not seeing a response to my private email though, just this support thread. I’ve just resent the private email I sent you. Can you please reply there?

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  didwi51 · Member · Apr 9, 2015 at 2:37 am

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  i’ve already reply to your mail shawna.

  Thanks a lot for your help

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  jeremeylduvall · Member · Apr 9, 2015 at 6:17 pm

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  Hi @didwi51,

  Just replied back to your email. Let’s keep all further correspondence there!

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  didwi51 · Member · Apr 10, 2015 at 1:53 am

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  i think the problem solved just now :)

  i’ve already reply to your message jeremeylduvall

  its my mistake.

  Thanks everyone for your help