unauthorized charge on my account

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  toddetre · Member · Apr 7, 2017 at 2:33 pm

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  I did *not* want my account renewed and there are no credit cards associated with my account. However, you still charged the card I set up originally and I want that charge canceled or I will dispute the charge with my credit card company.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 7, 2017 at 5:29 pm

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  Hi there,

  I have notified the Support staff. They’ll contact you shortly.

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  supernovia · Staff · Apr 7, 2017 at 7:21 pm

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  Thanks @fstat. @toddetre I don’t see any charges on this account. I do see a recent charge on the site, though, through a different account. That charge was refunded already. If you need more help with this, please let us know.

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  fstat · Staff · Apr 8, 2017 at 6:49 am

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  @supernovia, you’re welcome :)

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  junejaseem · Member · Apr 15, 2017 at 9:37 am

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  Hello Support team,

  I have been charged $13 by WPCHRG.COM. May I know why? I dont see any billing history, there is no card I have added. Why I have been charged this amount??

  I run a blog http://www.adigitalblogger.com

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  supernovia · Staff · Apr 15, 2017 at 1:55 pm

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  Hi @junejaseem, your charge is also apparently under another account. Have you tried going to wpchrg.com and entering the details? That will look up the charge for you.

  I’m going to go ahead and close this thread since the original poster’s issue is resolved, but if you aren’t able to find the charge at wpchrg.com and still need help, please feel free to open another thread and add this tag: “modlook”
  http://wordpress.com/help/contact