unauthorized charge- who can I contact

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  creativeweegee · Member · Jan 17, 2016 at 2:25 am

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  I received a charge for domain mapping and private registration, but I do not use WordPress and I have no idea why I to this charge. Who can I contact to fix this?

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  timethief · Member · Jan 17, 2016 at 2:35 am

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  To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

  Note: Automattic Inc. https://automattic.com/ owns WordPress.com and other products too likes Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to a the registered email address for each username account so if you have more than one username account that could be confusing you.

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  creativeweegee · Member · Jan 17, 2016 at 2:51 am

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  thank you

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  timethief · Member · Jan 17, 2016 at 2:53 am

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  You’re welcome.