unauthorized charges

  • Unknown's avatar
    cindyinspiritmassage · Member ·

    On August 21, 2018 I was charged $48.00. . I did not authorize this charge and was not aware of being billed. I do not have a word press account. Although I attempted to set one up last year, I was never able to understand or proceed with it. Please remove this charge of $48.00.

  • staff-zinnia · Staff ·

    Good morning –

    It sounds like this was an automatic renewal from the setup you had last year. I’m happy to get that money refunded. Can you tell me what site you set up last year?

    The account that you’ve reached us from does not have a history of any charges or upgrades associated with it. We need to get you in that correct account before we can proceed.

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