unauthorized charges

• 

  camilleacollins · Member · Dec 16, 2019 at 6:45 pm

  • Copy link
  • Add topic to favorites

  I want the unauthorized charges you made to my account cancelled immediately

• 

  supernovia · Staff · Dec 16, 2019 at 8:23 pm

  • Copy link

  Hi @camilleacollins, we can refund the charge, but not while it’s in the middle of a fraud investigation. Could you contact your bank and ask them to close the chargeback? We can refund from there. Let us know when that’s done.