Unauthorized charges

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  jeandowns60 · Member · Feb 16, 2020 at 7:06 pm

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  There has been two unauthorized charges to my bank! I have not ordered anything from WordPress! I want answers! I need a contact phone number to someone who can answer this!!!

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  staff-zinnia · Staff · Feb 16, 2020 at 7:38 pm

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  Hi –

  We can help you with this. Looking at the account that you’re using here, though, there haven’t been any charges made.

  This just means they came from a different account. Do you know which site you were billed for? Please share the URL.

  Otherwise, go to https://wpchrg.wordpress.com/ and look for the contact support link on the right side of the page. That will put you in touch with your payments team directly.