Unauthorized charges on My credit card

  • Unknown's avatar

    https://wordpress.com/me/billing
    This is really ridiculous to see that I got charged for cancelled domains. I had long chat with customer support and understand that there wont be ant charges. But how can they charge the credit card without authorizing it? I want this money to be reverted on my credit card as soon as possible

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Can Any one out there help me out.

  • Unknown's avatar

    @cocemhyd3

    I’ve voided the transaction in question. No charges have been placed.

    Also, I’d be happy to cancel seedofkingdom.com and your WordPress.com Premium Plan.

    Before I proceed, there are a few points I need to cover.

    If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

    If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Once you confirm how you’d like to proceed, I will get started processing your transaction :-)

  • Unknown's avatar

    No I dont want to continue with WordPress any more. My credit card has already been charged with Indian Rupees 6191.33 x 2 = 12382.66.

    How will I get this money back? Please help me getting this money back.

  • Unknown's avatar

    @cocemhyd3

    As I previously stated, there are no processed transactions associated with your account:

    https://wordpress.com/me/billing

    If you see a hold for the amount in question on your credit card, it should disappear within a few days.

    Your Upgrades have been canceled, as well.

    Let us know if you have any more questions.

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