Unauthorized charges to my credit card

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  nidhalboulal · Member · Jun 13, 2015 at 9:05 am

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  Hi, on May 25th 2015 I subscribed the 15 days trial of the premium option and i immediately deleted my credit cards’ informations in order to make sure i will not be charged the 99€.
  However, you charged me 101.77€ on June 18th 2015.
  I want to get refund and cancel this option. Of course I want you to delete my credit cards’ infos which you dont have the right to keep after i deleted them.

  The blog I need help with is: (visible only to logged in users)

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  simplysaru · Staff · Jun 14, 2015 at 4:08 pm

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  Hi
  I have tagged this question for a staff to look into. Please be patient while they get back to you. They will sort this out for you.

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  brookedot · Member · Jun 15, 2015 at 5:55 am

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  Hi @nidhalbribech,

  I have followed up with you via email let us know if you don’t receive that response.