unauthorized link on my about page

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  lisakeys64 · Member · May 4, 2014 at 11:58 am

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  There is an unauthorized link at the end of my About page. It is under related topics: by a site called “cookmore”. How did it get there and how do I remove it?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · May 6, 2014 at 3:59 pm

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  Hello there! It appears as if you’ve managed to delete this link from your site. I’m concerned about how it got there. Could you please change your password for WordPress.com? For more security, we recommend adding two-step verification to your account as well:

  en.support.wordpress.com/security/two-step-authentication/

  You also may want to adjust the email account you use to administer your account.

  We want your account and your site safe and sound. Please let us know if you have further concerns. Wishing you the best.

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  lisakeys64 · Member · May 6, 2014 at 7:28 pm

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  Thanks thatrobyn for the reply. Here is how it looked on my about page:

  Related articles
  Cook More. (noordinarycrone.com)

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  thatrobyn · Member · May 6, 2014 at 9:07 pm

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  Hello again!

  Do you have a browser extension, such as Zemanta, installed on Safari? If you’re unsure, while you have Safari open, click on Safari in your toolbar. Then click Preferences, then Extensions. Let me know if Zemanta appears in that list, and if so, is Related Content enabled?

  If you also use a browser other than Safari to create your pages, and we can take a look at those, too.

  What did you do to make the link disappear?

  Thanks so much! Looking forward to hearing from you.

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  lisakeys64 · Member · May 6, 2014 at 9:14 pm

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  I have no extensions on the list. To remove the link I clicked on edit for my about page and deleted it. I don’t use any other browsers.

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  thatrobyn · Member · May 6, 2014 at 9:39 pm

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  Thanks for the reply. Once you’ve adjusted your password and security settings for your account, please stay in close touch.

  Here are our recommendations to keep your site safe:
  http://en.support.wordpress.com/security/

  If you see anything suspect on your blog, please get in touch with us immediately so we can further investigate the issue for you. Thanks very much for your notification about this problem. Wishing you all the best.

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  lisakeys64 · Member · May 6, 2014 at 10:28 pm

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  so why did this happen?

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  thatrobyn · Member · May 7, 2014 at 7:56 pm

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  Unfortunately, we cannot track the problem back to the source as it’s no longer active on your site. If it happens again, please contact us before you delete the mysterious addition to your post. We can research the issue more effectively that way.

  Again, I can’t recommend highly enough that you adjust the security settings/passwords on your account and email address.

  Enable Two-Step Authentication

  I wish I could give you exact answers, but do hope that this never is a problem for you again. Let us know immediately if it is. Many thanks.