Unauthorized payment!!!

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  zainabmajeed597 · Member · Jul 25, 2024 at 10:36 pm

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  Hi,

  I received a notification saying that WordPress charged me $118. I have not purchased anything. Last year I bought the domain, thehoneybee.blog and that was it. I have no idea why or from this payment arose. Please help me get my refund!

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 26, 2024 at 7:03 am

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  Before start shouting about an unauthorized payment. That charge is most likely for your domain and plan thehoneybee.blog. You could check this at https://wordpress.com/me. If you don’t see it over there, you can check it out at https://wpchrg.wordpress.com/

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  helper-heroponriki · Member · Jul 26, 2024 at 12:40 pm

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  @zainabmajeed597

  The purchase you made last year was for a WordPress.com Explorer plan and the domain thehoneybee.blog. These purchases are only valid for a year, so every year you will see a renewal of those items, which is what happened here.

  All upgrades here at WordPress.com are set to automatically renew 30 days before expiration (to avoid any problems with payment) unless you change it in your account purchases settings.

  I hope that clarifies things!