Unauthorized payment

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  theblondecrab · Member · Oct 10, 2018 at 9:58 pm

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  I have a charge on my bank account for my website. I have not used it for months. And i did not authorize this payment.

  The blog I need help with is: (visible only to logged in users)

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  melancholia · Member · Oct 10, 2018 at 10:03 pm

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  theblondecrab.com is a self-hosted installation of the WordPress.org software rather than a WordPress.com-hosted site. (See https://en.support.wordpress.com/com-vs-org/ for more information about the differences between WordPress.com and WordPress.org.) This forum is for support for WordPress.com-hosted sites — support for sites running the WordPress.org software can be found at https://wordpress.org/support. In this case, you should contact your web hosting provider (Bluehost) to inquire about any charges.

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  staff-zinnia · Staff · Oct 11, 2018 at 2:39 pm

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  I’m following up on the modlook tag here to mention that there are not any upgrades or charges made to this WordPress.com user account.

  If the charge is from WordPress.com I’ll need more details to try and find it. Such as the site URL or username.