Unauthorized polldaddy link keeps showing in messages
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Since I’ve connected to PollDaddy, an unauthorized link shows up in my messages I receive. The last time I saw this was Yesterday. How can I fix this without deleting my poll or post? This happens in both Internet Explorer and Chrome. Help
The blog I need help with is: (visible only to logged in users)
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Do you have any polls on your site? If so post the URL of the posts/pages the poll(s) appear in here please.
Also what do you mean by “messages”? There is no messaging capability here at wordpress.COM. Are you referring to comments? If so then which ones please? Are you referring to email?
When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi daisymae2017,
Since I’ve connected to PollDaddy, an unauthorized link shows up in my messages I receive.
It would useful to see where this message is appearing. Please take a screenshot of where you are seeing it, using these steps:
You can then upload the file to your Media Library so I can take a look:
https://wordpress.com/media/daisymae2017.wordpress.com
Thanks!
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timethief, I do have a poll in one of my post on WELCOME TO CRYSTAL’S SITE(ORIGINALLY COUNTRY LIVING) and it’s called WHAT WOULD MAKE YOU FOLLOW MY PHOTO-BLOGGING SITE? It was on April 25,2017.
It is on the comments. but not all.
gemmaacevans, I uploaded it to media on WELCOME TO CRYSTAL’S SITE(ORIGINALLY COUNTRY LIVING) Hope it helps. -
Hi daisymae2017,
Thanks for the screenshot. Do you see this message only in that post? Or does it affect others too?
I logged in to your account and I’m not able to see the message. Can you describe what you were working on or doing before the message appeared?
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I think it might be just that post but I am not sure. When I see it, I’m under notifications/comments. It seems to be for this post only. It should be under the notification/comments. Do all comments show up because the one it showed up in isn’t there. Maybe because it’s older than 1 week. I was under notifications/comments. Also, I know there’s another thread dealing with this issue but I couldn’t remember the thread’s title. Can you help me there? The messages that get it the most come from Madelyn Griffith-Haynie. I hope you can find her messages. Once polldaddy is turned off it deleted my post so I turned it back on post was restored but the unauthorized link in messages was back.
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This is for WELCOME TO CRYSTAL’S SITE(ORIGINALLY COUNTRY LIVING) and CRYSTAL’S PHOTO-BLOGGING SITE Hope these links help.
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Hi daisymae2017,
It’s unlikely this issue is related to Polldady because the screenshot you uploaded was of an error message in the post editor, which didn’t contain a poll.
When I see it, I’m under notifications/comments.
The title of the post in the notifications/comments (bell icon) doesn’t link through the post editor. Were you loading the notifications whilst in the post editor?
It seems to be for this post only.
I logged into your account and haven’t been able to replicate the message on that post. If you are no longer seeing it and it has only affected one post, keep a look out and let me know if it happens again — if it does, please let me know which steps you took before the message appeared.
The messages that get it the most come from Madelyn Griffith-Haynie. I hope you can find her messages.
You can view a list of all comments for the site, on this page:
https://daisymae2017.wordpress.com/wp-admin/edit-comments.php
Also, I know there’s another thread dealing with this issue but I couldn’t remember the thread’s title. Can you help me there?
I found another thread you created about a Polldaddy issue. Is this the thread you were trying to find?:
https://en.forums.wordpress.com/topic/poll-daddy-link-and-permalink-not-working
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No that’s not the thread. Someone else started the thread not me. I will look again for those messages. Please keep this thread open.
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Hi daisymae2017,
It’s like her comments have been deleted.
I searched your comments and I found all of those by Madelyn:
https://daisymae2017.wordpress.com/wp-admin/edit-comments.php?s=Madelyn+Griffith-Haynie
This thread will remain open for a while, so just post here when you find what you are looking for.
Thanks!
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gemmacevans, I thank you a lot. I checked all my screenshots I’ve taken and I did find a screenshot I took. I put the screenshot in my media library on WELCOME TO CRYSTAL’S SITE(ORIGINALLY COUNTRY LIVING) Hope this screenshot helps.
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The notification in your screen shot is not a comment on the reblogged post on your site. It’s a comment the author of that post made to your reblog on her own site:
She has comment ratings enabled on her site, which is why you are seeing that link in the notification – that link is coming from her site, and has nothing at all to do with your site or account.
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Did you see the latest screenshots in my media on WELCOME TO CRYSTAL’S SITE(ORIGINALLY COUNTRY LIVING)? I added more screenshots in my media recently. Please take a look and get back to me.
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Yes, that is the screen shot I’m referring to. I gave the explanation above. That’s a reply from the owner of the other site to the comment you left on their site. The link shows in the comment notification because they have comment ratings enabled on their site.
That link is not coming from your site, and there’s nothing wrong with either your site or your account. I’m marking this thread as resolved.
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