Unauthorized. You may remove the customize_messenger_channel param to preview as frontend.

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  ncristoldeman · Member · Oct 3, 2018 at 8:16 pm

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  I just created my website today, I was customizing the site fine but now when I try the message ‘Unauthorized. You may remove the customize_messenger_channel param to preview as frontend.’ pops up and I am unable to. I have changed themes multiple times and had no luck. what does this mean?

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  staff-zinnia · Staff · Oct 4, 2018 at 4:32 pm

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  Howdy –

  What is your site URL? Happy to take a look. Thanks.

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  ncristoldeman · Member · Oct 4, 2018 at 4:35 pm

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  our URL is thefakegms.com, thanks in advance!

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  gemmacevans · Member · Oct 5, 2018 at 8:05 pm

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  Hi thefakegms.com,

  thefakegms.com is a WordPress.org site hosted by Bluehost, rather than WordPress.com:

  WordPress.com vs. WordPress.org

  The Jetpack plugin creates a connection between thefakegms.com and your WordPress.com account (meaning it can be managed through WordPress.com) but the connection isn’t working properly at the moment. Please try deactivating and deleting the Jetpack plugin and then reinstall, reactivate and reconnect it.

  If you are still seeing an error message in the Customizer after doing so, please contact the Jetpack support team so they can help you troubleshoot further:

  Contact Support

  Best of luck!