unauthrozied wordpress.com charge

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  alanworldtvl · Member · Feb 20, 2017 at 4:37 pm

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  I have been charge for a renewal of a premium plan and all my accounts are not active. Cannot get customer support.. thanks for your help

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 21, 2017 at 12:34 pm

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  Hi there,

  You have issued a chargeback against us. Chargebacks are not intended as a means of obtaining a refund or cancelling a billing agreement or subscription.

  If you do that, all upgrades on your account are removed and your site is locked until you pay a chargeback fee or cancel the chargeback.

  If the dispute was made in error, please try to cancel it with PayPal. Until it is cancelled, there is nothing we can do from our side.

  Please also read this support page for more information about chargebacks:

  Chargebacks and Disputes

  Let me know if you have any questions.