unblock my access -IP address

  • Unknown's avatar
    danielkupidesign · Member ·

    I have tried signing in and I keep getting this message

    Access from your IP address has been blocked for security reasons. Please contact the administrator.’

    how to unblock as I am now the administrator.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mkb11 · Member ·

    Hi danielkupidesign,

    Your website is hosted on GoDaddy and not on WordPress.com. You are using the open source WordPress software found on WordPress.org.

    We’re able to help only with websites hosted on WordPress.com.

    To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation.

    WordPress.com and WordPress.org are two, different entities: https://en.support.wordpress.com/com-vs-org/

    You could look in WordPress.org forum; perhaps someone there has experienced something similar.

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here.

  • kokkieh · Staff ·

    Hi there,

    Please do not post in the WordPress.org forums, as they cannot help you with this.

    It sounds like your IP is being blocked by the Protect feature of the Jetpack plugin on your site. Please follow the instructions at this link to whitelist your IP:

    Jetpack

    For more help with this, please contact Jetpack support directly via the support link on that site.

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