Unclear bill
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I was billed $xx as a subscription fee for my site last year, however I was only on a free 1month premium trial. Now I have been sent a reminder that my subscription is due in a couple of weeks! How do I cancel this? My site still shows I’m on a free plan, I’ve reviewed my purchases and cannot find any purchase. Please help
The blog I need help with is: (visible only to logged in users)
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Howdy buyinlagos!
It seems there a multiple sites or accounts which are managed, for having a closer I will tag the staff to help you further.
Please share the details of URL’s if you have any additional ones.
And also, details that which Plan is the email informing you will be charged for?
To get a Moderator to reply https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-questionPost the needed information, and thank you for being patient, someone from the Staff will get in touch with you soon.
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Hi –
Can you tell me which site is mentioned in the renewal email? I should be able to find the correct account with the site address.
There is not a history of any upgrades or charges billed to this user account though.
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Hi,
Thanks everyone .
Mr Rafael Funchal one of the WordPress ‘Happy Engineers’ has helped me out and resolved the issue.
I appreciate all the responses.
Thanks again. -
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