Undeletable Comment in Spam

• 

  leeswammes · Member · Dec 15, 2011 at 3:28 pm

  • Copy link
  • Add topic to favorites

  I have a comment in the Spam section that I cannot delete. When my mouse goes over it, the Not Spam/Delete Permanently options are not shown, and there is no tick box to the left of the comment so I can’t select it.

  When another (new) comment joins the other one in Spam, the problem comment does have the options and the tick box, but they do not work. When I click Delete Permanently, the screen refreshes and the comment is still there (same with tick box, delete).

  As soon as the other spam comment is removed, the problem comment again cannot be selected and the options below it are gone again.

  How can I delete this comment? Thanks.
  Blog url: http://boekblogger.wordpress.com/

• 

  staff-blorbo · Staff · Dec 15, 2011 at 11:58 pm

  • Copy link

  Can you tell me the first 3 words in this undeletable comment so I can track it down?

• 

  leeswammes · Member · Dec 16, 2011 at 6:42 am

  • Copy link

  Yes, the first three words are:

  acessando o blog

  Thanks,
  Judith

• 

  chrisrudzki · Member · Dec 16, 2011 at 4:04 pm

  • Copy link

  Howdy,

  I removed that comment for you.

  Could you try clearing your browser’s cache and cookies?

  Solve Common Browser Issues

• 

  leeswammes · Member · Dec 16, 2011 at 4:45 pm

  • Copy link

  Thank you very much. I don’t see the comment anymore. Only, in the Dashboard under Right Now I see this:

  Akismet has protected your site from 570 spam comments already.
  There’s 1 comment in your spam queue right now.

  However, I have no comments at all in the spam at the moment. I cleared the cache and cookies and restarted the browser (Chrome).

  A minor issue but if it’s easily solved, please help.

• 

  staff-blorbo · Staff · Dec 16, 2011 at 9:57 pm

  • Copy link

  It looks like it’s back at zero now. The counters don’t run in real-time, so it probably took a bit to reset.