undelete my old domain – my email no longer works

  • Unknown's avatar

    Hi,
    I have been trying to speak with someone in support since last week.

    My old unused domain is cancelled which I did not know would freeze my business email. My email is where I receive my orders from my active website.
    Please please can someone help me urgently!

    I want to reactive it and I have been sent a link from wordpress to my email – but of course I can not read it as my emails do not work.

    I have sent emails asking for a reply to my other email address which is my full name @gmail.com

    Please respond there.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The domain I need to be undeleted is http://www.fatlettuce.co.uk this is linked to my email.

    I own fatlettuce.com domain also yet I was unsure if I can link fatlettuce.co.uk email to it as it is already attached to domain fatlettuce.co.uk.

    Also I am unable to buy fatlettuce.co.uk domain again as it comes up as already mapped to my email.
    Please help, thank you.

  • Hi there!

    It looks like my colleague has just replied to your email (sent from the Gmail address, so you should be able to see it).
    Please reply there so that everything stays in one place :).

  • Unknown's avatar

    Hi,

    Thank you for your reply.
    I have not received any email to my personal email address.. I have checked as well as the spam.

    Please can you help.

    Thank you

  • I have resent the email my colleague sent you.
    Please check if it didn’t get filtered in some other folder in your inbox.

  • Unknown's avatar

    Hi,

    No I am not receiving it, I have checked all folders. Please check that it is going to the correct email address.
    My own name… no spaces
    (email visible only to moderators and staff)

    Thank you
    Jennie

  • Unknown's avatar

    The email was sent to the email address on file for your account: sun*********************(email visible only to moderators and staff).

    NOTE that the email change request you initiated three days ago is still pending, so the email address on file for your account has not changed from the @gmail.com you had before. Therefore that was the email we sent the request to as that’s the current registered and verified email address on file for your account.

    Please check that other account for the email as this isn’t something we can help with in the public WordPress.com forums. Thanks!

  • Unknown's avatar

    Hi,

    That email is linked to my wordpress and is the one I am unable to receive emails from.
    Please can you send it to my personal email so that I can read your email.
    (email visible only to moderators and staff)

    Thank you

  • Unknown's avatar

    That email address is not active – it forwards emails to one that is linked to my website and is the one I am unable to access.
    Please send any emails to
    (email visible only to moderators and staff)
    otherwise i can not read them.

    Thank you
    Jennie

  • Unknown's avatar

    I urgently need help to reactive my site http://www.fatlettuce.co.uk today please can someone contact me.
    I am unable to change my email address on my profile as there is a message regarding a pending email that I need to read – which I can not read as I am not receiving emails!

    And the emails you are sending I can also not read as it is going to an email address linked.
    Please email
    (email visible only to moderators and staff)
    or speak with me on a live chat…

    Thank you.

  • Unknown's avatar

    Hi,
    I have found a way to change it – please see my email address on file and resend.

    Let me know once resent.

    Thank you

  • I have sent a payment request for the total of $18 to the email address on your account.

    Once the payment is sent, please reply here to let us know, and we will recover the domain.

  • Unknown's avatar

    Thank you for resending the email.
    My payment has gone through.

    Thank you
    Jennie

  • Payment received, and fatlettuce.co.uk has been recovered! :)

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