Under the Mail tab – (configuration error) Invalid mailbox syntax is used.

  • Unknown's avatar
    rjhamster · Member ·

    From [your-name] (configuration error) Invalid mailbox syntax is used…how do I resolve

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    emilijamu · Member ·

    Hey there!

    It looks like your site isn’t hosted on WordPress.com servers, instead, it’s using the open-source software from WordPress.org but hosted at BlueHost. At the moment you’re posting at the community where we can only help with sites hosted on WordPress.com servers.

    You can read more about the differences between WordPress.org software and WordPress.com here: https://wordpress.com/support/com-vs-org/

    Based on the error it sounds like you might not be using the correct mail format, please refer to your plugin documentation or reach out to the plugin support team for additional help on this.

    Hope this helps point you in the right direction!

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