Understanding the business package
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Is there a place where I can find every detail about the business package?
The questions I have are
1. When you say unlimited storage in the business package, will wordpress provide storage for tens of thousands of data? Do you use some cloud services? If yes which ones?
2. Will the website be light weighted?
3. What if at a certain point it doesn’t meet our speed requirements, can we move all this to a cloud service provider?
4. How do things work at the backend, does we need to hire tech-savvy people to manage the database efficiently?
5. What if we want to add code for a certain module is possible? Is yes how easy or difficult it?
6. How can we sync the data to an App once we have an App?
7. When you say advanced design customization, what does that exactly mean? How capabilities do we get?
8. If we pick a premium theme will it go off-market?
9. How good is the security?
10. If someday we happen to stop using your services how easy/difficult will the migration be?
11. Can we use all the plugins available on the web? Do you have a certain number of plugins that you recommend to use from? How easy/difficult it is to plug some module/feature in? Is it possible to use plugins in the business package?
12. Is the cost fixed? or depends on some variable?
13. If we monetize, does wordpress take a cut from the income?
14. If I have not included any question but you are offering some service please include how awesome is that service.Thank you so much in advance!
The blog I need help with is: (visible only to logged in users)
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Hi there,
1. We run our own servers at data centers around the world. We don’t provide specific details about this infrastructure, but if there’s a specific concern behind that question I’m happy to try and address that instead.
2. Our developers do a lot of work to make our sites as optimised as possible, including using a worldwide CDN to cache images on your site for faster loading. Of course, some themes are necessarily slower to load than others, and something like the size of images you add to the site or the number of widgets and menu links can all have an impact. But for the most part, WordPress.com has good load times across the board.
3. Your site’s content can be exported with the click of a button and imported to a different platform. However, your site’s files, template, etc, cannot be exported. If you move to a different hosting provider you’ll be using the WordPress.org version of the WordPress software, so you’ll first need to rebuild your site with that version before you’ll be able to import your content to it.
We do offer a paid upgrade, called Guided Transfer, where we transfer your entire site for you to a self-hosted installation.
4. On WordPress.com we take care of all the technical maintenance like software updates, backups, security and maintenance, for you. WordPress.com is created in such a way that you only need to focus on your site’s content. This tutorial will take you through everything you need to know to do that:
5. Adding custom code is not possible on WordPress.com. You have no access to your site’s source files and there is no upgrade that will give you access. We also have restriction on the type of HTML code that can be used in your content. JavaScript code is not allowed at all.
6. The WordPress apps sync automatically with content already online if you open it. Content created on the app needs to by synced manually from within the app before it will be available online.
If you wish to create your own app, you can find our API documentation here:
https://developer.wordpress.com/
Note that we do not provide API support in this forum or via live chat. You need to use the contact form on that page if you require help with using our API.
7. All sites on WordPress.com comes with basic customization options like adding custom headers and backgrounds, changing the font, and setting some preselected colour schemes, depending on the theme. With Premium and Business you have access to additional fonts, more control over the colour scheme of the site, and the ability to change the theme’s appearance by adding custom CSS. You can also disable the theme’s CSS and write your own CSS from scratch, but this needs to be done in the Customizer as you cannot edit the template files directly.
8. Premium themes are yours to use for as long as the site exists. However, we do retire themes over time if they no longer support newer features on WordPress.com. You can still use a retired theme, but retired themes are not actively maintained any more and are a lower priority for bug fixes.
9. Let me put it this way – the only way your site will get hacked is if you use a password that can be easily guessed or if you don’t log out of your account on a shared computer. As stated above, we don’t allow server-side access to user on WordPress.com, and we completely block the types of code that are used in exploits to gain access to a site. Additionally we also protect against DDoS and brute force attacks with various measures. Your password, and that of other users you give access to your site, is the only point of failure.
10. See my answer to #3. We have a full guide on how to migrate your site here:
11. Plugins cannot be used on WordPress.com, on any plan. That is only possible on the self-hosted version of WordPress, called WordPress.org
WordPress.com and WordPress.org
12. While we can make adjustments to plan pricing over time, that’s not something that happens regularly. The Premium Plan has been $99 a year since it’s introduction in 2013.
Prices in non-USD currencies can fluctuate a bit more – those are reviewed occasionally as international currencies rise and fall.
13. If you enroll in our WordAds program, revenue is shared, yes. But any other form of monetisation, like affiliate links or sponsored posts, do not involve us in any way so any revenue you earn from that is only yours.
Let me know if you have any more questions.
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