Undo domain cancellation?

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  raiseabetterhuman · Member · Feb 1, 2016 at 6:45 pm

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  I cancelled an upgrade to the business package with a domain name that I registered and was curious if I can undo the cancellation of just the domain name.

  Thanks!

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  staff-zinnia · Staff · Feb 1, 2016 at 6:50 pm

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  Only wordpress.com staff can reverse a domain cancellation. You can contact them at wordpress.com/help/contact

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  auxclass · Member · Feb 1, 2016 at 6:51 pm

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  I have also flagged this for the staff to help

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  raiseabetterhuman · Member · Feb 1, 2016 at 6:55 pm

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  Awesome! Thanks, yeah that contact link only lets me post to forums.

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  staff-ozmodiar · Staff · Feb 3, 2016 at 8:33 pm

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  I can try and reverse the cancellation. I will let you know if I am successful, it typically takes 12-48 hours.

  If successful, you will need to re-purchase the yearly domain registration. Then you will be able to use the domain here on WordPress.com or point your domain to a new webhost using these instructions:

  Change a Domain’s Name Servers

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  staff-ozmodiar · Staff · Feb 4, 2016 at 8:26 pm

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  I have sent you an email to the address associated with your WordPress.com account. Please let me know if you did not receive it.