Undue payment

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  victorpeixoto · Member · Sep 17, 2020 at 8:39 am

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  Hello, a purchase was made with this code [redacted by staff] on my credit card, I don’t know where this sale came from. I wonder if it came from your platform?

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  staff-mckluskey · Staff · Sep 17, 2020 at 12:11 pm

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  Hi there!

  It looks like it was the renewal for the site myvictorlife.com, you can find more information on https://wpchrg.wordpress.com/.

  I can see you have disputed the charge so we won’t be able to take any action unless the dispute is over. If you still can cancel it, I’d recommend doing that and reaching back here or directly from the page I linked above. We’ll be able to issue a refund as per our refund windows. Here’s more information about this:

  https://wordpress.com/support/payment/chargebacks/