Unexpected Charge

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  j395finalproject · Member · Apr 27, 2019 at 1:41 am

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  I’ve been charged unexpectedly for an account I thought I had cancelled

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Apr 27, 2019 at 11:38 am

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  Hello @j395finalproject,

  If you have a domain registered here with WordPress.com , here is how you can cancel what you no longer need. Please follow the instructions provided in the link below:
  https://wordpress.com/me/purchases

  It’s recommended to also read through the refund policy to understand the domain cancellation consequences thoroughly. Please find the link below to educate you on the refund policy:

  Refund a purchase

  The above steps should be able to help you cancel what you no longer need by yourself. In case you find it difficult to cancel it on your own, I am also tagging this thread for staff assistance. Someone from the staff will reach you shortly.

  It will also be helpful for the staff to assist you more efficiently if you can confirm the domain name or site address you wish to cancel auto renew for in a reply to this post.

  I hope this points you in the right direction of help.

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  staff-zinnia · Staff · Apr 27, 2019 at 11:28 pm

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  Hi j395finalproject –

  There aren’t any charges associated with the user account that you’re signed in with and using to post in these forums. Please let me know which site you were charged for and we can take a closer look.