unhappy with domain name

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  empowerednature · Member · Dec 30, 2015 at 8:34 am

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  hi there, i set purchased a domain name yesterday & am not happy with it as i feel i was under false pretences. i paid extra to have a .co.uk domain, but it has come up as .co (whos ever heard of a web address ending in .co?), so i would like to change it please. thank you

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  aisajib · Member · Dec 30, 2015 at 11:09 am

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  Hi,

  .co is actually a pretty popular TLD these days, but to help you with this registration, we can still cancel the domain and issue a full refund. We do not support registration of .co.uk on WordPress.com. So you’d actually have to register the domain elsewhere and use a domain mapping upgrade to point it to WordPress.com.

  This page has instructions on how to use a domain registered elsewhere with your WordPress.com site: https://en.support.wordpress.com/domains/map-existing-domain/

  Please confirm if you want us to cancel the existing registration.

  Feel free to let me know if there’s anything else you need and I’ll be happy to help.

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  empowerednature · Member · Dec 30, 2015 at 3:04 pm

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  hi
  thanks for getting intouch.
  i really feel .co.uk is better for my current needs and will therefore accept a full refund for this.
  also, after having a go at ‘building’ my website on wordpress i feel the program is not right for me. its the first time ive done this and now realise id be better off with a DIY site builder for beginners.
  can i please request a full refund of my total payment.

  many thanks for your help.

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  empowerednature · Member · Dec 30, 2015 at 7:52 pm

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  Hi there
  Please can someone contact me regarding a refund re: previous message
  Many thanks

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  aisajib · Member · Dec 31, 2015 at 4:20 am

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  Hi,

  We’ve canceled the domain and issued a refund. It may take a while for the refunded money to appear on your account.

  Feel free to let me know if there’s anything else you need and I’ll be happy to help.

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  empowerednature · Member · Dec 31, 2015 at 4:23 am

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  Hi many thanks for that. Could you tell me if the full payment of the website, email & domain has been refunded or just the domain?

  Many thanks

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  aisajib · Member · Dec 31, 2015 at 4:57 am

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  Hi,

  Full payment for the WordPress.com Premium plan, email, and the domain has been refunded. So it’s basically everything that you paid for.

  Thanks!

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  empowerednature · Member · Dec 31, 2015 at 7:55 am

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  Thank you, your very kind.

  Wishing you the best of health and happiness for the coming year.