Uninitiated attempt to reset my WordPress password

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  i79mediaconsults1ab84cbd57 · Member · Feb 29, 2020 at 1:53 pm

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  Good day,

  I got a text message showing a eight-digit code to be used to reset my password.

  I did not initiate the process to change or reset my password at anytime.

  So, I ignored the message.

  Right now, I logged in to my WordPress account and I can’t view my profile because the profile page is asking me to input a six-digit code.

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  supernovia · Staff · Feb 29, 2020 at 11:15 pm

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  Hi, sorry to hear that. Can you reach out to passwordhelp@wordpress.com? I realize you have your password; they’ll just need to verify your identity and what not.

  Please include a link to your site, and write in from the correct email as well.