Unknown Account Email

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  caseycraffordcom · Member · Mar 31, 2020 at 8:47 am

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  Hi, I cant log into my account. i have used my username for the reset but I dont know what address the reset email has gone to?

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  caseycraffordcom · Member · Mar 31, 2020 at 8:50 am

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  Some Background; I installed wordpress successfully to my Godaddy hosting platform. It created a site; http://caseycrafford.com/ but I cant log in to edit the new site..

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  kokkieh · Staff · Apr 1, 2020 at 8:47 am

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  Hi there,

  http://caseycrafford.com/ is not hosted on WordPress.com. The admin password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.