unknown admin

• 

  maylorwebsites · Member · Sep 14, 2022 at 4:28 pm

  • Copy link
  • Add topic to favorites

  Hello,
  I am unable to access a site due to the fact that when it was set up the email used no longer exists.
  I am wondering if there is something we can do with that.

  Thanks.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-zinnia · Staff · Sep 14, 2022 at 5:52 pm

  • Copy link

  Howdy –

  You’ll need to scroll down to the account recovery form on this page https://en.support.wordpress.com/account-recovery/

  These are the only options for recovering the account.