Unknown Deletion

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  ojyc1994 · Member · Apr 29, 2017 at 11:40 am

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  Hi, i own both @xocheryl & @jigglyjars. my jigglyjars.wordpress.com website was deleted without my consent and it’s a ecommerce site that I am starting on. Is there any way possible to get it back?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Apr 29, 2017 at 1:24 pm

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  I’ve tagged this for Staff attention. They will be able to see who deleted your site and when.

  If you are the only Admin on your site, then someone gained access through your account. Do you log out of your account each time? You should immediately change your password https://en.support.wordpress.com/passwords/ and also your email password as that is the most common way for someone to get access.

  If you have Post by Email https://en.support.wordpress.com/post-by-email/ activated on your site, you should disable it at https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs

  You may also wish to enable 2-step authentication to help keep your site secure. More on that here: https://en.support.wordpress.com/security/two-step-authentication/

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  ojyc1994 · Member · Apr 29, 2017 at 6:29 pm

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  I set my personal computer to keep WordPress logged in for easy access but I believe someone might have used it without my consent and deleted some stuff including the site. Since the incident, I have changed my password and kept my personal computer at home instead. Pls try and help me get back my site. Thank you, really really appreciate it.

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  ojyc1994 · Member · Apr 29, 2017 at 6:30 pm

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  My apologies, the site is jigglyjars.wordpress.com not xocheryl.wordpress.com

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  themagicrobot · Member · Apr 29, 2017 at 6:36 pm

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  “jigglyjars.wordpress.com is no longer available.
  The authors have deleted this site”.

  ecommerce isn’t currently an option on WordPress.com sites.

  my jigglyjars.wordpress.com website was deleted without my consent and it’s a ecommerce site that I am starting on

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  ojyc1994 · Member · Apr 29, 2017 at 6:38 pm

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  Hi I do understand that, but I do post my work up there so people can browse & contact me for preorders etc. So I hope to keep that site as it is also the brand name in using.

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  staff-doublebassd · Staff · May 1, 2017 at 5:48 pm

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  Hi there,

  I’ll take a look into this issue and email you what I find.

  Please let me know if you do not receive the email.

  Thanks!