Unknown Domain Name on Account

  • Unknown's avatar
    cultureclarity · Member ·

    I believe that my domain is titled “Cultureclaritynetwork.Wordpress.com. I should not have a domain name “Cultureclarity.network.” I should not have both. I want to keep the cultureclaritynetwork.Wordpress.com domain only and not be charged (or renewed) for any other. Please advise. Thank you. Hi

    WP.com: Yes
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    The WordPress.com account you’re using to post here doesn’t own any sites at all, and has never owned any custom domains.

    The domain, cultureclarity.network, is registered with us, but it belongs to another account. If you no longer want that domain, or any of the other upgrades in that account, you’ll need to log into that other account to remove it from your site. Once you do that, the site will go back to using the free WordPress.com address.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

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