Unknown email address and username on wp-login page
-
I cannot log in into https://louisa129.com/wp-login.php as it stated unknown email address and user name. However I have access into https://wordpress.com/stats/day/louisa129.com whereby i can see the data but i cannot log in for customisation and so on.
It happened after I cancel the bluehost hosting service as my friend helped me to host at other service provided. The bluehost live chat told me I can keep the domain until expiry date. Please advise on
1. how to solve unknown username and email address on wp-login,
2. what is the difference between https://louisa129.com/wp-login.php and https://wordpress.com/stats/day/louisa129.commy website is louisa129.com. Thank you,your help is much appreciated.
-
Hi there, you’ve posted to the support forum that assists users with free websites hosted on the WPcom platform. As you said, your site isn’t hosted here on WordPress.com, however, it is connected to WordPress.com via the jetpack plugin.
For more information on the differences: https://wordpress.com/support/com-vs-org/For log-in issues on your self-hosted WP site you’ll want to contact your hosting provider for assistance. If they say this is a WordPress problem, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.
-
Hi,, i just understand that it is connected to WordPress.com via the jetpack plugin. sorry i am not good it this. thanks for your help.
- The topic ‘Unknown email address and username on wp-login page’ is closed to new replies.
WordPress.com Forums 