Unknown email address. Check again or try your username.

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  yvonnedilini · Member · Feb 2, 2021 at 3:00 pm

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  I created an account in WP and confirmed the account creation. Yet, when I try to install Elementor on an existing website, I get the error message: Unknown email address. Check again or try your username. Can u please help me to resolve this issue soon. Thnx!

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  staff-doublebassd · Staff · Feb 2, 2021 at 9:47 pm

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open-source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  You may also want to contact support for the Elementor plugin directly for help with this:

  https://elementor.com/support/

  Thanks,