Unknown purchase
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Today I found a purchase of £137 from my account which I haven’t authorised. I have no recollection of doing this and last purchases was 2 years ago please contact me ASAP
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Thank you! I’ve checked it, there is a receipt but when I go to my account to look at it there I no receipt so I’m a bit confused
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Hi @stephxdove,
Looking at your account, I don’t see any upgrades, past or present. Was this for another site hosted on WordPress.com? If yes, what’s the site address?
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Hey! Yeah it’s for another site called donncha12.Wordpress.com. The site is private though and I have no idea how they would have been able to use my details for this purchase
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That is odd, I’m sorry about that!
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com
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