unknown woocommerce account

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  sbgw01 · Member · Jun 15, 2022 at 4:33 pm

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  I got yesterday the message, that I created a woocommerce account. And I got $4.99 pulled from my credit card over apple.com/bill. I do not want a second woocommerce account. The one I have is enough. My questions: how can it happen, that a second account was created? How can I cancel that second account? How do I get the $4.99 back?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jun 15, 2022 at 5:32 pm

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  Hi there:

  It looks like you already have an open support ticket with WooCommerce Support and they replied to you earlier today. Please respond to that email with your question about the charge and they should be able to help.

  Thanks!