Unknown wordpress charge

  • Unknown's avatar
    gocmbk · Member ·

    There is an unknown charge amount of $115 made on 4/3/23 to my credit card. Please advise as to where that was coming from and issue a refund as it is fraudulent. Thank you.

    I don’t have a site with WordPress.com yet

  • staff-totoro · Staff ·

    Hi there,

    I do not see any upgrades under your @gocmbk WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

    Is it possible you made your purchase under a different login? Please fill out the form here to the best of your ability to let us know more info about this transaction: https://wpchrg.wordpress.com/

    If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you to send a direct message to our billing support team, and from there they will reach out to you directly via email.

    Thanks!

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