unlock domain

• 

  ellenseguin · Member · Jan 9, 2016 at 8:43 pm

  • Copy link
  • Add topic to favorites

  Unlock my domain name and get authorization code

• 

  timethief · Member · Jan 9, 2016 at 8:54 pm

  • Copy link

  What is the domain URL?

  What is the underlying .wordpress.com blog URL?

  Exactly which username account registered the underlying .wordpress.com blog URL and purchased the upgrade for it?

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

  From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  kokkieh · Staff · Jan 10, 2016 at 3:28 pm

  • Copy link

  Hi there,

  From what I can see, your domain, ellenseguindesign.com, is already unlocked and you have already requested the transfer code. If you didn’t receive the email with the transfer code, please check your spam folder.

  Let me know if you need more help with this.