Unlock Domain

• 

  madidillingham · Member · Sep 26, 2023 at 3:16 am

  • Copy link
  • Add topic to favorites

  I need to unlock the domain of my WordPress site, southcachesoccer.com. The support page I found says that I need to go to ‘Navigate,’ then ‘Update,’ but I can find no option to select ‘Update’ anywhere in my navigation menu. Can you help me?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  fstat · Staff · Sep 26, 2023 at 9:02 am

  • Copy link

  Hi there,

  It appears that both your domain and website are currently hosted by GoDaddy. This means you’ll need to get in touch with GoDaddy’s support for assistance with unlocking your domain.

  I’d like to clarify that we are WordPress.com, a separate web hosting and domain provider. However, if you’re looking to bring both your domain and website over to our platform, we’d be more than happy to help.

  By upgrading to one of our plans, you can transfer your domain to us for free. As a bonus, we’ll automatically renew it for an additional year at no extra cost.

  Regarding the migration of your site, we offer an easy-to-use tool that automates the entire process. You can learn more about this at our support page: https://wordpress.com/support/import/import-using-move-to-wordpress-com/

  If you have any questions or need further assistance, please don’t hesitate to ask. We’re here to help.